- Introduction:
Evolution of mediation/conciliation as a mode of settlement of disputes, distinction between
arbitration, mediation, conciliation, negotiation.
Nature, Scope, Limitations and necessity of alternative models of disputes resolution - Negotiation
Theory of negotiation, Approaches to Negotiation
Positional bargaining, Interest-based bargaining or principled negotiation
Preparation for Negotiation
Collaborative Communication skills, Negotiating skills, Negotiation exercises - Mediation and Conciliation
Theory of mediation, Role of the mediator (court annexed and private), Preparation for Mediation /Conciliation
process
Confidentiality and neutrality
How to write Award
Ethical issues in Mediation /Conciliation
Mediation in India, institutions, their role - Arbitration
Theory of arbitration, the arbitration process