Introduction: Evolution of mediation/conciliation as a mode of settlement of disputes, distinction between arbitration, mediation, conciliation, negotiation. Nature, Scope, Limitations and necessity of alternative models of disputes resolution
Negotiation Theory of negotiation, Approaches to Negotiation Positional bargaining, Interest-based bargaining or principled negotiation Preparation for Negotiation Collaborative Communication skills, Negotiating skills, Negotiation exercises
Mediation and Conciliation Theory of mediation, Role of the mediator (court annexed and private), Preparation for Mediation /Conciliation process Confidentiality and neutrality How to write Award Ethical issues in Mediation /Conciliation Mediation in India, institutions, their role
Arbitration Theory of arbitration, the arbitration process
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